Terms & Conditions

Payments

  • Your booking is not confirmed until payment has been received. Paid spaces will be given priority.
  • Payments will be returned if a class has to be cancelled due to minimum numbers not being achieved.
  • Payments are non-refundable. Unless your child is unable to attend due to a medical issue (a doctor's note will need to be provided).
  • We do not issue refunds for any classes missed due to your personal circumstances i.e. holidays
  • If we have to cancel a class due to unforeseen circumstances, we will offer a make-up session for your child or a refund will be issued.

Subscriptions for classes

  • Our classes use a monthly subscription model. Subscriptions are a recurring card payment rather than a direct debit. Recurring card payments use the parent's bank card rather than the sort code and account number to take payments. Any missed payments will not affect your credit score.
  • If a payment fails, it will be retried another two times. If payment is not received after the third try, your child may risk losing their place in our classes.
  • We offer a 25% sibling discount which is applied to the second child.
  • We offer a free trial to new joiners. There is no obligation join our classes after the free trial and parents have the choice to accept or reject their child's place.
  • The payment for monthly subscriptions is taken on the 1st day of each month. If you sign up to our classes after the 1st of the month, we will add a covering payment to onto your next subscription payment.
  • Subscriptions must be cancelled by the 15th day of the month. Your child may continue attending our sessions until the end of the month. For example, if you cancel your subscription by the 15th of May, your child may continue attending our classes for the rest of May.
  • If you cancel your subscription after the 15th day of the month, you will be charged your normal monthly subscription fee on the 1st day of the following month.

General

  • Baller Babies or any of their staff are not responsible for any loss or injury during the session.
  • You must declare all medical conditions during registration and keep us up-to-date should this change by emailing us at admin@ballerbabies.co.uk.
  • You must refrain from bringing your child to our sessions if they have had any form of illness within 48 hours of the class.
  • We review our pricing every September in accordance with the venue's pricing policy. Any permanent increases to our class prices will be communicated far in advance, giving parents the option to cancel their subscription.